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Delivery Information

Orders Before 3:00pm *
Order Placed Delivery Service When Will It Arrive?
Monday Next Working Day (Zone A + B) Tuesday
Tuesday Next Working Day (Zone A + B) Wednesday
Wednesday Next Working Day (Zone A + B) Thursday
Thursday Next Working Day (Zone A + B) Friday
Friday Next Working Day (Zone A + B) Monday

*Available for all stocked items*

Orders after 3pm will be a 2 day delivery service

Orders After 3:00pm
Order Placed Delivery Service When Will It Arrive?
Monday 2 Day (Zone 1 + 2) Wednesday
Tuesday 2 Day (Zone 1 + 2) Thursday
Wednesday 2 Day (Zone 1 + 2) Friday
Thursday 2 Day (Zone 1 + 2) Monday
Fri, Sat, Sun 2 Day (Zone 1 + 2) Tuesday
*Available for all stocked items*

Delivery Charges

Most orders over £100+vat will receive free next day delivery.

Most orders under £100+vat will result in a £5.95 charge.

Please Note:

  • Delivery charges are calculated during the checkout process.
  • Some bulky / multi-parcel orders may incur a delivery surcharge, such as pallet deliveries.
    If a surcharge is required, we will contact you after you have placed your order.
  • Free delivery only applies to Zone A & B locations. Zones C + D will incur a fee.
  • Free standard delivery is only available on online orders which are less than one standard UK Pallet size (1200 x 1000mm). If it is over this size, you will be contacted with a delivery price.

Saturday Deliveries

Saturday deliveries are available and will incure extra delivery charges.

Order before 3.00pm on Friday.

Please Note:

  • You can confirm your preferred delivery method at the checkout.
  • Please check if this service is available in your area in the zones & prices section.

Click & Collect

All locally stocked items are available for click and collect at our Trade Counter.

Click and collect is free of charge and available Monday to Friday 9:00am to 4:00pm

Please Note:

  • Our items will be picked and ready for collection within 90 minutes after the order is placed.
  • If it's your first order with Frasar Direct, you may be asked to provide ID upon collection.
  • This service is only available for locally stocked items.

Same Day Delivery

Same Day Delivery may be available for all locally placed orders.

Please Note:

  • This is dependent on if the product(s) are in stock at our local warehouse.
  • Please contact us on 0113 2853 737 to check eligibility

Additional Shipping Options

Service Description Zone A Zone B Zone C (48hr Delivery) Zone D (72hr Delivery)
Orders Under £100* Orders Over £100* Orders Under £100* Orders Over £100* Orders Under £100* Orders Over £100* Orders Under £100* Orders Over £100*
Standard Untracked Delivery (3-5 Days) £5.95 N/A £5.95 Free N/A N/A N/A N/A
Express DHL Tracked Next Day Delivery £7.95 Free £7.95 Free £18.50 £11.95 £19.95 £12.95
Express DHL Oversized Tracked Delivery £9.95 £2.95 £9.95 £2.95 £21.50 £14.95 £22.95 £15.95
DHL Tracked Next Day by 10:30am £16.50 £10.95 £16.50 £10.95 N/A N/A N/A N/A
DHL Oversized Tracked Next Day by 10:30am £19.50 £13.95 £19.50 £13.95 N/A N/A N/A N/A
DHL Tracked Saturday Delivery £19.50 £12.95 £19.50 £12.95 N/A N/A N/A N/A
DHL Oversized Tracked Saturday Delivery £22.95 £15.95 £22.95 £15.95 N/A N/A N/A N/A

Fees for Returns

Returns
In the event that you require Frasar Direct to collect an order from you the following charges will apply
Correct product(s) ordered, Incorrect product(s) sent No Charge
Product(s) received damaged* No Charge
Order lost by carrier* No Charge
Order delivered to wrong address by carrier No Charge
Incorrect product(s) ordered £15.00 + VAT Charge ***
Product(s) no longer required £15.00 +VAT Charge ***
Order delivered to wrong address but address specified by retailer £15.00 +VAT Charge
Context
* Must be reported within 3 days of delivery
** Must be reported within 5 working days of non-delivery
***These charges are in addition to any collection or re-delivery charges

  

FREE EXPRESS SHIPPING AVAILABLE ON ORDERS OVER £100 + VAT